Conditions de réservation

Standard terms and conditions of cancellation – flexible rate:

Individual booking (1 to 5 rooms)

In case of cancellation within 48 hours prior to arrival, 50% of the reservation amount* is payable by you. In case of cancellation within 24 hours prior to arrival, 100% of the of the reservation amount* is payable by you. In case of a no show, 100% of the reservation value* is payable by you.

Groups (from 5 rooms)

In case of cancellation more than 3 months before the arrival date no costs are charged. In case of cancellation more than 2 months before the arrival date 15% of the reservation amount is charged. In case of cancellation more than 1 month before the arrival date 35% of the reservation amount is charged. In case of cancellation more than 7 days before the arrival date 85% of the reservation amount is charged. In case of cancellation 7 days or less before the start date, 100% of the reservation amount is payable. No show & earlier departure date: 100% of the reservation amount is payable*.

*The reservation amount is the amount of the confirmed price multiplied by the number of reserved nights.

The non-refundable rate:

This reservation has been fully paid in advance. In case of cancellation, change or no show, the amount cannot be reimbursed.

Did you book a member only rate? In this case the conditions of the non-refundable rate apply.